TERMS AND CONDITIONS OF PURCHASE - ANNULMENT - REFUNDS
Before purchasing please read the following Terms and Conditions and accept them only after careful evaluation.
The clothing articles offered for sale on the site www.jemenfous.it are the property of Je m'en fous (registered office in [*] Via [*] registered at the commercial registry of [*] with REA No. [*], Fiscal Code and VAT No. [*]). Purchases may be made only by individuals who have reached a legal age and have the capacity to act (in accordance with article 2 of the Italian Civil Code). The user can also purchase the article for the sole purposes outside his/her trade, business or profession, and if carried out, will have to abstain in all other cases.
PROCEDURE FOR PLACING AN ORDER FOR A CLOTHING ARTICLE:
1.1. The order process consists of the following steps:
1.2. The user, if he has not done so already, is entitled to register, entering the required data and login credentials (the safekeeping of the username and password will be of his own responsibility).
1.3. Filling in the online Order Form: to make a purchase on www.jemenfous.it, of which the following items will be shown: (a) description of the characteristics of the product; (b) number of articles purchased; (c) article price (including all supplementary charges such as fees, applicable taxes); (d) shipping methods and costs for article; (e) chosen method of payment; (f) information on support services; (g) acknowledgment and acceptance of present Terms and Conditions-Annulment-Refunds.
1.4. When the form has been completed in its entirety the user can print or save the Order Form in electronic format. The language for the completion of the order is Italian.
1.5. The payment for the order is a necessary condition until the order for the article can be processed. The order form will be stored in the database owned by Je m'en fous for the period of time necessary until the fulfillment of the same. Je m'en fous shall transmit a receipt by e-mail summarizing the order form in addition to the present Terms and Conditions-Annulment-Refunds, with an indication of the time for delivery together with the tracking code, necessary for monitoring the status of the shipment directly on the courier site, as better specified below.
1.6. If the article is no longer available, the order will be suspended and the user will be contacted by email within 3 (three) business days after the order has been placed. The client will receive information regarding the time for restocking and the eventual delivery of the article. The user has the option to decide whether to cancel the order or to accept any proposals: in the case of a cancellation the client will receive a full refund of the sum paid according to the time period and method provided in Article 5.3 below.
PRICE AND METHODS OF PAYMENT
2.1 The price of the article is indicated in Euro and may be subject to modifications and updates over time. The sale price is indicated on the order form and includes all applicable taxes, shipping charges and any costs for additional services.
2.2 In the event of any material error in the indication of a price (exaggerated pricing) by Je m'en fous the contract of sale shall be deemed void.
2.3 The payment of the price can be achieved by choosing one of the following methods:
- Bank wire transfer (IBAN bank code indicated on the order form);
- By credit card or debit card: Visa or MasterCard credit card or debit card. Users will be re-directed to the electronic payment system BNL Positivity, of the BNP Paribas Group, where the credit card details will be inserted (card owner, card number, expiration date and card security codes) in order to complete the payment process.
2.5 If the payment method PayPal is chosen, the user will be redirected to the payment platform of www.PayPal.it where the payment transaction will take place and the order will be completed. The information referred to in paragraph 2.3 will never be stored, even temporarily, on the Je m'en fous platform and will only be used to improve the process of the purchase, or for reporting any acts of fraud on the website to law enforcement agencies. The transaction will be carried out at the completion of the payment process.
SHIPPING AND DELIVERY OF THE CLOTHING ARTICLE
3.1. The shipping and delivery charges for the article must be prepaid by the client and will vary according to the weight, location of delivery and any supplementary services requested (ex. insurance). The cost of shipping is indicated on the order form.
3.2. Shipments will be carried out by Mail Boxes Etc. Please refer to the Conditions of Transport, which are an integral and essential part of the present document that the client must acknowledge to have read and accepted together with the present document.
3.3. The article can be delivered anywhere on the Italian territory at the address indicated. Shipments cannot be sent to P.O. boxes or general delivery.
3.4. The client can check on the status of a shipment through the tracking code, which will be sent by e-mail together with a summary of the order form.
3.6. The client agrees from the outset that in the case of a shipment of an article overseas, he must bear the costs of customs and any import taxes, payable once the shipment reaches its final destination. In the event of a transfer overseas, the client will accept the responsibilities of importing, and shall be required to conform to the laws of the country of import.
3.5. Je m'en fous shall in no way be held responsible for any loss, theft or damage to the article during shipment.
RIGHT OF ANNULMENT
4.1 The client has the right to withdraw, by returning the article to the address: (Nota: completare), without incurring any penalty and the need to specify a reason, within 10 (ten) working days from the date of delivery, for the reimbursement of all costs incurred.
4.2 The right of annulment is excluded in the case of articles that are custom made or clearly personalized and, in general, all cases in which exclusion are according to law.
4.3 The client shall: (i) access the client's reserved area, go to the order management page and select the article order that will be the object of the right of annulment; (ii) select "annulment"; (iii) complete the online form of annulment and send it online to Je m'en fous; (iv) select the service "return of article" (if the client does not have a courier service) and accept the required cost of shipping for the return of the article, which will be deducted from the amount to be refunded. If a client selects the service of "return of article", he will receive by e-mail specific instructions on returning the article, along with a courier tracking code that will be printed and attached to the parcel. The client is required to select the method of refund among the choices indicated by Je m'en fous. The client will obtain the right of annulment when the article is returned intact and complete with all its accessories and in its original packaging, undamaged. Upon receipt, and within the next 5 (five) days, Je m'en fous will contact the client by e-mail and properly execute the right of annulment, unless there are problems that will not allow the right of annulment.
4.4. The articles have to be returned at the following address:
Je m'en fous srl
via Colombo 78
31015 CONEGLIANO (TV)
REFUND - ANNULMENT - UNAVAILABILITY OF ARTICLE
5.1. Je m'en fous, where the right of annulment is in full compliance with the present Terms and Conditions-Annulment-Refund and within the deadline, will give a refund no later than 30 (thirty) days from the date on which the right of annulment has been recognized.
5.2. In the case the conditions and terms for the annulment hereunder are not complied with, the client may retake the article at its own expense. Failing to do so, Je m'en fous may retain the article.
5.3. In case of the inability to process an order for an article, Je m'en fous will refund the amount paid by the client utilizing the same payment method the client used to pay for the order no later than 30 (thirty) days from the notification of the inability to process the order.
MODIFICATION OF THE GENERAL CONDITIONS
The present Terms and Conditions-Annulment-Refund are subject to change over time and in line with any changes in legislation. The new Terms and Conditions will be effective from the date of publication on the website www.jemenfous.it.
LANGUAGE OF THE PRESENT GENERAL CONDITIONS
The present Terms and Conditions-Annulment-Refund and all its forms and procedures are expressed exclusively in Italian and English.
APPLICABLE LAWS AND JURISDICTION
The present conditions are governed by Italian law and, in particular, the so-called Consumer Code (Legislative Decree 206/2005 and the Decree of 70/2003). All consumer disputes will be settled with the application of the mandatory provisions of Italian law on jurisdiction and any applicable laws. Any dispute arising from the relationship governed by this agreement will then be referred to the Italian ordinary jurisdiction.
EFFECTIVENESS OF THE PRESENT CONDITIONS
Je m'en fous does not guarantee that the contents of this site are appropriate or lawful in other countries. The invalidity, nullity or ineffectiveness of one or more of the present Term and Conditions-Annulment-Refund if accepted, will not determine the invalidity, ineffectiveness or nullity of the remaining provisions which shall remain valid and effective.
The present agreement was written in Italian and translated into English. The official version that will prevail is the one in the Italian language.
JE M'EN FOUS is very careful when it comes to protecting the privacy of its users and that is why it treats all personal data with care and respect.
TREATMENT OF DATA
Je M'en Fous pursuant to Legislative Decree 196/2003 and subsequent amendments shall handle the data of its users for the fulfillment of the provisions set out in the present Terms and Conditions, in all cases in which they have been accepted. The provision of personal data necessary to achieve this goal is mandatory; the failure to provide will not allow the possibility to perform the services necessary for the sale of the article. It is up to the user to refuse the conferment of data for receiving commercial communications relating to Je M'en Fous by mail, e-mail, phone, SMS. The data will be handled by consultation, elaboration, comparison with predetermined criteria and any other opportune operation, with tools and computer software as well as non-automated instruments suitable for guaranteeing security and confidentiality. The data controller is Je M'en Fous (the "Owner"); all the necessary information may be requested at email@example.com. The collected data will not be distributed but could be communicated to: professionals, financial and credit institutions, factoring companies, credit collection agencies, for marketing and promotion, affiliates and/or subsidiaries, associations, law offices, administrative bodies of credit cards (in the case of payments made by credit cards), which perform specific tasks on behalf of Je M'en Fous and the authorities for the compliance with the law. In accordance with the law, the Seller and the Buyer may in any case and at any time exercise the rights under article 7 of the Privacy Code (access, rectification, integration, objection to the treatment of data, etc.). The Seller or Buyer may exercise their right to access, rectification or deletion of personal data by sending a notice to the e-mail address firstname.lastname@example.org or by postal mail in Milan, Via ----------